Shyla joined Family Support Services in May of 2016. She is passionate about seeing the beauty in all things, but that pales in comparison to her passion for those who are alone in their sufferings.
Shyla has a Bachelor of Business Administration in Marketing from West Texas A&M University.
Through her travels she has circumnavigated the globe, lived in Okinawa, Japan; worked in Corporate America, National Cancer Institute, United States Army Medical Institute for Infectious Diseases, a nonprofit assisting wounded and critically ill Marines and Sailors and as a paralegal.
She now uses the skills she learned at each of those work experiences in her job at Family Support Services. She enjoys helping her coworkers and other community stakeholders and she enjoys bringing awareness to the good work Family Support Services does to our community.
One can either find Shyla heading out on a road trip or regaling her coworkers with her misadventures of broken toes, getting lost in the Navajo National Forest or experimenting with her hair color. She enjoys making others smile and laugh and being kind to those the world has seemingly forgotten.
Linda Frost began her career at Family Support Services in the former Polk Street Boutique thrift store. Linda worked in the Boutique for 4 years until it closed; due to Linda's excellent customer service skills, she was scooped up and transferred to the front office.
Linda's face is the first face that many of our clients see when they come to the FSS main office. She is well versed in the resources in our community, and if someone needs services that are not related to the ones we provide, she is able to direct individuals to those other resources. Linda is instrumental in communicating with our clients and their counselors for their sessions. Linda’s kindness, strength and positive attitude have been assisting clients and FSS staff for 11 years.
Linda enjoys working at FSS because it gives her the ability to be a part of helping others. She had never worked for a nonprofit before and considers working at FSS a blessing. Linda enjoys seeing clients have more faith in themselves and others, and finds those moments very encouraging. She also enjoys working with the great people at FSS. Linda has been married for 34 years and is a proud parent to two dogs, Barney and Tucker and two cats, Mable and Oliver.
Dolorse Rollins is the professional billing coordinator for FSS, with over 20 years of experience in billing. Even with the constantly changing technology in billing, she has stayed on top of the changes and improved the agency’s billing processes. Dolorse has worked for Family Support Services for 12 years and counting! She has a proven reputation around the agency for being a knowledgeable billing resource to our counseling staff.
Dolorse enjoys working for the agency because she has witnessed how the staff really cares about their clients and their families.
Dolorse hails from Canyon, Texas. She applied for her first job at A&W Root Beer in Canyon and was hired on the spot. During her first night of work there was a drag race night and she said she made more malts and shakes than she could ever count!
In her spare time, Dolorse enjoys her family including her 12 grandchildren, 5 children and following her musician husband to his gigs. She has been married for 30 years and is still her husband’s biggest fan. If there is a holiday, Dolorse will definitely be found in the kitchen making her family their favorite pink lemonade pie.
Paulene joined Family Support Services in June of 2016. She was born and raised in Friona, Texas. Paulene married a United States Marine, and four kids and 18 years later, they now both work for Family Support Services.
Paulene is responsible for ensuring that all evening clients and support group participants at FSS are successfully registered. She always greets our clients with her warm smile and kind spirit.
We don't have Freddie's bio yet either, but he keeps things running around here!
24-Hour Crisis Hotline: 806.374.5433 Toll Free: 1.844.363.3452 Spanish: 1.800.799-7233 TTY: 1.800.787.3224