PRN Shelter Advocate positions available
Family Support Services has an ongoing need for PRN Shelter Advocates who can fill shifts when other staff are not available.
The PRN Shelter Advocate is responsible for the overall safety and security of the shelter facility and its clients. In addition to meeting the physical and emotional needs of victims of family violence and their children, the PRN Shelter Advocate is responsible for understanding the dynamic of client-centered services, and completing all required and updated training on trauma-informed care.
DUTIES AND RESPONSIBILTIES:
1.Answer crisis calls on the hotline, assess for crisis situations, safety planning, compassionate and caring interaction, assess need for the Lethality Assessment Program (LAP) calls from law enforcement, notify volunteer advocates for response to sexual assault victims at the Hospital (NWTHS) or The Bridge, and clear victims for entry into the shelter.
2.Complete intake and exit paperwork for clients, and completion of all daily paperwork and appropriate log entries during shift. The Advocate will be responsible to keep a count of all residents on premises during shift.
3.Responsible for the safety and security of the shelter facility and its clients. This will include but not be limited to making sure alarms are on or off as needed, all curtains and blinds are closed or open as needed, lights are turned off or on as needed, and all doors are locked.
4.Provide emotional support, encouragement, and information to all residents as needed.
5.Maintain a clean, neat atmosphere during shift. While the clients contribute to completing cleaning responsibilities, the Shelter Advocates are ultimately responsible to ensure the residence is clean and sanitary. Shelter Advocates are responsible for maintaining cleanliness of the office areas.
6.Monitor use of the medication locker. Advocates are not responsible for handling or dispensing any client’s medications. However, the Advocates are responsible to encourage clients to be responsible in their own administration, and encourage the clients to keep a log of their medication use.
7.As assigned, assess grocery need for meals and snacks for the residents, shop for groceries according to the upcoming week’s plan for meals, organize food pantry and refrigerator for freshness and expiration of all perishable items.
8.Understand and comply with all Health and Human Service Commission (HHSC), Family Support Services (FSS), and Shelter policies, and completing assigned duties with these in mind.
9.Participate in staff meetings as scheduled. Staff meetings are mandatory.
10.Use responsible judgment and initiative in completing all assigned duties in a timely manner.
11.Report any client needs that could not be provided for during that shift to the staff of the following shift, or Shelter Manager if the issue is of significant concern.
12.Other duties as assigned by the Shelter Manager.
1.A minimum of a High School Diploma or GED required, with college education and/or experience in the field preferred.
2.Ability to demonstrate effective listening, communication, and written skills as well as the ability to work independently.
3.Experience in crisis intervention and support services.
4.Valid Texas Driver’s license and proof of liability insurance.
5.Ability to operate computers, general office machines, and general office equipment.
6.Ability to pass a criminal background check.
1.Must be able to lift a minimum of 25 lbs.
2.Physically able to reach, stand, kneel, crouch/stoop, squat, and ability to climb stairs.