Messaging Terms and Conditions

Last Updated: September 14, 2026

Program Name: Family Support Services Messaging Program

Program Description

By opting in to receive text messages from Family Support Services (FSS), you agree to receive SMS/text communications from our organization. Messages may include appointment or program reminders, follow-ups, educational resources, service information, important updates, and responses to inquiries you initiate.

Consent to receive text messages is voluntary and is not a condition of receiving services from Family Support Services.

Message Frequency

Message frequency varies based on the programs or services you participate in and your interaction with Family Support Services.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Opt-Out Instructions

You may opt out of receiving text messages at any time by replying STOP. After opting out, you will no longer receive text messages from the Family Support Services Messaging Program unless you choose to opt in again.

For assistance, reply HELP or contact Family Support Services at 806-342-2536 or mbalderas@fss-ama.org.

Customer Support

For questions or assistance related to our messaging program, please contact:

Family Support Services
Phone: 806-342-2536
Email: mbalderas@fss-ama.org

Privacy Policy

Your personal information is handled in accordance with the Family Support Services Messaging Privacy Policy. Please review our Messaging Privacy Policy for information about how we collect, use, protect, and handle information associated with SMS/text messaging.

Privacy Policy

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Changes to These Terms

Family Support Services may update these Messaging Terms and Conditions periodically. Any updates will be posted on our website with a revised "Last Updated" date. Continued participation in the messaging program following an update constitutes acceptance of the revised terms.